Who We Are
Hotel of Horror operates the website hotelofhorror.com. Hotel of Horror is a haunted attraction located in Saylorsburg Pennsylvania.
This privacy policy explains how information may be collected, used, and handled when you visit or interact with our website.
Information You Provide to Us
When you contact Hotel of Horror through a form on our website, you may voluntarily provide information such as your name, email address, telephone number, and the contents of your message.
We use this information to respond to your inquiry and communicate with you regarding the reason you contacted us.
Please do not submit sensitive personal or financial information through our website contact forms.
Online Ticket Purchases and Payment Information
Hotel of Horror does not directly collect or process payment card information through its website.
Online ticket purchases are processed by our third-party ticketing provider, Ticket Leap. Information submitted while purchasing tickets through Ticket Leap is handled, according to Ticket Leap’s own privacy practices and terms.
Website Analytics and Cookies
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, measure website performance, and improve the visitor experience.
We use Google services, including website analytics tools, which may collect information such as browser and device information, approximate location, pages visited, referring websites, and interactions with our website.
The information collected through the services may be processed by Google according to Google’s own privacy practices.
Embedded Content and Third-Party Services
Pages on this website may include embedded or linked content from third-party websites and services, such as videos, maps, social media platforms, tourism resources, ticketing services, and other external websites.
Embedded content may behave in the same way, as if you visited the third-party website directly. Those services may collect information, use cookies, or track interactions according to their own privacy policies.
Hotel of Horror does not control the privacy practices of third-party websites or services.
Links to Other Websites
Our website contains links to websites operated by other organizations. When you follow a link to another website, the privacy practices and terms of that website apply.
We encourage visitors to renew the privacy policies of third-party websites when providing personal information to them.
How We Use and Protect Information
Information voluntarily provided to Hotel of Horror is used for legitimate business purposes, such as responding to questions, requests, group inquiries, media inquiries, or other communications initiated by you.
We take reasonable measures to protect information submitted through our website. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
How Long We Retain Information
We retain information only for as long as reasonably necessary for the purpose, for which it was collected, for legitimate business needs, or as required by law.
Your Privacy Choices
Depending on where you live, applicable privacy laws may provide certain rights regarding your personal information.
You may contact us if you have questions about personal information you have provided directly to Hotel of Horror or wish to request that we review, correct, or delete that information, subject to any information we may be required or permitted to retain.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our website, services, technology, or legal requirements.
The current version will be posted on this page.
Contact Us
Questions regarding this privacy policy may be directed to:
Hotel of Horror
Saylorsburg, Pennsylvania
Email: info@hotelofhorror.com
Effective date: August 24, 2026